This Privacy Policy explains how Sparkle Clean processes personal data when you use the website, submit an inquiry, or request cleaning services. It follows the data lifecycle from collection and use to disclosure, retention, and deletion.
We may process name, email address, phone number if provided, inquiry message, property and service scope, and access or schedule preferences. We also process limited technical data such as server request metadata and browser and device information when you use the website.
Data is collected when you submit a contact form, send an email, call us, or share details needed for a quote or appointment. Technical data may also be generated automatically by the website and hosting environment during normal use.
We use cookies for essential site operation and to remember privacy preferences. We do not confirm the use of analytics cookies or marketing and advertising cookies on this website.
You can manage cookies through your browser settings and, where available, through the site’s privacy preference controls. Essential cookies support basic site functions, while preference cookies remember your selected settings. If cookies are blocked, some features may not work as intended.
We use personal data to respond to contact requests, review property and service scope, confirm priorities, prepare a personalised quote, arrange appointments, provide technical website functions, and maintain security and reliability. Data may also be used to manage records connected with completed services and related administration.
Personal data may be shared with service providers that support website hosting, technical delivery, communication handling, or other operational functions. These parties are expected to use the data only for the assigned purpose and to apply appropriate confidentiality and security measures.
We may disclose personal data to public authorities, legal advisers, or other parties when required by law, to respond to lawful requests, to establish or defend legal claims, or to protect the security and integrity of the website and services.
Privacy rights lifecycle
You may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a copy of data where portability applies. We assess each request in context and may retain limited information where required for legal, security, or operational reasons.
To exercise a privacy right, provide enough information to identify the relevant data and describe the request clearly. We may need to verify identity or request additional details before completing the review, especially where the request concerns account, service, or contact records.
We retain personal data for as long as needed to respond to inquiries, prepare quotes, manage appointments, complete service-related administration, and meet legal or accounting obligations where applicable. When data is no longer needed, it is deleted or anonymised according to our internal lifecycle practices.
If we make material changes, we will update the policy text on the website and use reasonable means to draw attention to the revised version when appropriate. The updated policy applies from its effective date.
Where GDPR applies, processing is carried out on a lawful basis appropriate to the purpose, with attention to data minimisation, transparency, and security. The same lifecycle approach applies from collection through retention and deletion.
Because the website is operated in France and serves users in the European Economic Area, GDPR principles may apply to personal data processed through the site.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection. We may ask for information needed to verify the request and to confirm the scope of the data involved before responding.
Use the contact details below for privacy questions, rights requests, or policy clarifications.
